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Privacy Policy

Effective: 1 January 2026 · TRADELINKAI LTD · tradelinkai.works

Introduction and Scope

TRADELINKAI LTD, registered in England and Wales, operates from 7 Chester Green, Loughton, United Kingdom, IG10 2LX, providing digital health app development services including health tracking applications, medication reminder apps, healthcare mobile solutions, medicine management applications, patient monitoring software, wellness tracking platforms, medication adherence apps, personal health management systems and healthcare application development for clients across the United Kingdom and internationally.

This Privacy Policy explains how TRADELINKAI LTD collects, uses, stores, shares, transfers and protects personal data when you visit tradelinkai.works, submit launch requests, engage our preflight inspection and development services, communicate with our team or otherwise interact with our business. We are committed to transparency and compliance with the UK General Data Protection Regulation, the Data Protection Act 2018 and guidance from the Information Commissioner's Office.

As a specialist in healthcare application development, TRADELINKAI LTD may process personal data including health-related information within project scopes. We apply enhanced technical and organisational safeguards for such data and process it only where a valid legal basis exists and appropriate security measures are in place.

This policy applies to website visitors, prospective and current clients, supplier representatives, job applicants, event attendees and any individual whose personal data TRADELINKAI LTD processes as data controller. Separate data processing agreements govern processing where we act as processor on behalf of clients.

Data Controller Details

TRADELINKAI LTD is the data controller responsible for personal data collected through tradelinkai.works and direct business interactions. Contact: helpdesk@tradelinkai.works, +447446896525, 7 Chester Green, Loughton, IG10 2LX, United Kingdom. We respond to data protection enquiries within one calendar month.

We maintain internal accountability for data protection compliance including documented processing records, staff training programmes, regular policy reviews and designated responsibility for handling data subject requests and regulatory correspondence.

Personal Data We Collect

Identity and contact data: name, job title, organisation, email, telephone, postal address and communication preferences provided through contact forms, email, phone or during healthcare application development engagements.

Technical data: IP address, browser type, device identifiers, operating system, referral source, page views, session duration and interaction patterns collected through tradelinkai.works and analytics tools.

Project and business data: digital health app requirements, technical specifications, integration details, regulatory requirements, contract terms, invoices, payment records and correspondence related to health tracking app development and related services.

Marketing data: preferences for receiving communications about our medication reminder app, patient monitoring software and wellness tracking platform development services.

Special category data: we do not actively solicit health data through our website. Project documentation for healthcare mobile solutions may incidentally contain health-related personal data, processed under appropriate legal bases with enhanced security.

Collection Methods

Direct collection through launch request forms, email correspondence, phone calls, contracts, preflight inspection sessions, project meetings and event registrations.

Automated collection through cookies, server logs and analytics platforms as described in our Cookie Policy.

Third-party sources including publicly available business directories, professional networks, referral partners, analytics providers and event organisers where you have consented to data sharing.

Legal Bases for Processing

Contract performance: processing necessary to deliver healthcare application development services, respond to launch requests and manage client relationships.

Legitimate interests: operating tradelinkai.works, improving our digital health app development services, conducting preflight inspections, ensuring security, preventing fraud, direct marketing to business contacts where permitted, and managing our Loughton-based operations. We balance these interests against your rights.

Consent: for non-essential cookies, marketing communications and optional data collection where required. Consent may be withdrawn at any time.

Legal obligation: tax, accounting, regulatory compliance and response to lawful authority requests.

Substantial public interest and vital interests: limited processing of special category data where UK GDPR conditions are met for healthcare-related project work.

How We Use Personal Data

Register and manage client accounts for health tracking app development and related services. Process launch requests and conduct preflight inspections. Deliver, administer and improve healthcare mobile solutions. Process payments and maintain financial records. Send service communications and project updates. Provide marketing about digital health app development where permitted. Analyse website usage to improve tradelinkai.works. Ensure security and prevent fraud. Comply with legal obligations. Establish and defend legal claims.

We do not use personal data for automated decision-making producing legal or similarly significant effects without human review and appropriate safeguards.

Data Sharing

We share data with service providers including hosting, email, analytics, cloud infrastructure, payment processing and IT support providers under data processing agreements. Professional advisers including solicitors and accountants receive data as necessary. Regulators and law enforcement receive data when legally required. Successor entities receive data in business transfers subject to confidentiality.

We do not sell personal data. All recipients must implement appropriate security and process data only on our instructions.

International Transfers

Primary processing occurs in the United Kingdom. Some providers may process data outside the UK. We implement Standard Contractual Clauses, adequacy decisions or other UK GDPR-approved safeguards for such transfers.

Retention

Launch request data: three years unless a client relationship forms, then duration of relationship plus seven years. Client project data: contract duration plus seven years. Marketing consent: while active plus one year. Analytics: twenty-six months. Security logs: twelve months. Employee data: employment plus six years.

Data is securely deleted or anonymised when no longer needed.

Security Measures

TLS encryption, access controls, need-to-know permissions, security assessments, secure development practices for healthcare applications, staff training, incident response procedures, and physical security at our Loughton office.

We notify the ICO and affected individuals of breaches within statutory timeframes where required.

Your Rights

Access, rectification, erasure, restriction, portability, objection to legitimate interest processing and objection to direct marketing. Contact helpdesk@tradelinkai.works to exercise rights. Complain to the ICO at ico.org.uk.

Marketing

Business marketing about our healthcare application development services with consent or legitimate interest. Opt out via unsubscribe links or by contacting helpdesk@tradelinkai.works.

Children

Our services target business clients. We do not knowingly collect data from under-18s through tradelinkai.works.

Third-Party Links

tradelinkai.works links to third-party sites including Google Maps. We are not responsible for their privacy practices.

Policy Updates

We may update this policy. Changes posted on tradelinkai.works with updated effective date. Material changes notified where appropriate.

Contact

Data protection enquiries: helpdesk@tradelinkai.works, +447446896525, 7 Chester Green, Loughton, IG10 2LX.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to security incident response is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to third-party data sharing. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about marketing preferences may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to health-related project data in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to website analytics data. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where contact form submissions involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing client account management. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting employee data handling, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to supplier data processing is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to cookie and tracking technologies. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about automated decision systems may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to security incident response is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to third-party data sharing. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about marketing preferences may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to health-related project data in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to website analytics data. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where contact form submissions involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing client account management. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting employee data handling, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to supplier data processing is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to cookie and tracking technologies. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about automated decision systems may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to security incident response is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to third-party data sharing. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about marketing preferences may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to health-related project data in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to website analytics data. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where contact form submissions involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing client account management. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting employee data handling, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to supplier data processing is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to cookie and tracking technologies. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about automated decision systems may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to security incident response is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to third-party data sharing. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about marketing preferences may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to health-related project data in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to website analytics data. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where contact form submissions involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing client account management. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting employee data handling, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to supplier data processing is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to cookie and tracking technologies. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about automated decision systems may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to security incident response is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to third-party data sharing. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about marketing preferences may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to health-related project data in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to website analytics data. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where contact form submissions involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing client account management. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting employee data handling, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

TRADELINKAI LTD's approach to supplier data processing is informed by guidance from the Information Commissioner's Office, NHS Digital data security standards where applicable to healthcare mobile solutions projects, and industry best practices for digital health app development in the United Kingdom.

We periodically audit our compliance with policies relating to cookie and tracking technologies. Audit findings are documented, remedial actions are assigned with deadlines and follow-up reviews confirm effective implementation of corrective measures across our Loughton operations and remote development teams.

Questions about automated decision systems may be directed to helpdesk@tradelinkai.works. Our data protection team aims to provide substantive responses within ten business days for general enquiries and within the statutory one-month period for formal data subject rights requests.

TRADELINKAI LTD maintains detailed internal records of all processing activities related to personal data collection in accordance with Article 30 of the UK GDPR. These records are reviewed annually and updated whenever significant changes occur to our digital health app development operations or data processing practices.

Our staff receive regular training on data protection obligations relevant to data processing activities. Training covers UK GDPR principles, secure handling of client project data, incident reporting procedures and the specific requirements applicable to healthcare application development engagements involving personal and health-related information.

Where consent management involves interaction with third-party platforms or service providers, TRADELINKAI LTD conducts due diligence assessments before engagement. These assessments evaluate the provider's data protection practices, security certifications, sub-processor arrangements and compliance with applicable UK and international data protection standards.

Clients engaging TRADELINKAI LTD for health tracking app development, medication reminder applications or patient monitoring software may request specific contractual provisions addressing data retention schedules. We accommodate reasonable requests through our standard data processing agreements and service contracts.

In the event of organisational changes affecting international data transfers, including mergers, acquisitions or restructuring, TRADELINKAI LTD will notify affected data subjects where required by law and ensure continuity of data protection safeguards throughout any transition period.

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